Posted by a ceTe Software moderator
Hello,
Can you please try using the latest version 1 DynamicPDF PrintManager for .NET DLL file in your application? You can download the latest version 1 DynamicPDF PrintManager for .NET product MSI by logging into our
CustomerArea using your version 1 product serial number. Remove reference for the older DLL file and reference the latest in your application.
It is not possible to set the ink or ribbon type to the print job using our DynamicPDF PrintManager for .NET product. You can either choose color or black and white printing using Color Boolean property of the PrintOptions class.
If you continue getting the error even after using the latest DynamicPDF PrintManager for .NET product DLL file then please send over the following details to our
support team so that they can look into it further.
1.Full error message if any thrown in code along with stack trace.
2.Printer details.
Thanks,
ceTe Software Support Team.