Posted by a ceTe Software moderator
This could be happening if the name of the form field that you are referencing is not correct. Verify that a form field does exist on the PDF called "Name" (it is case sensitive). If that is not the problem or you can not figure it out then go ahead and send you PDF over to
support@cete.com. We can take a closer look at it.
Also verify that you are using the latest build. If you sent an email over make sure to mention the exact build number that you are using.
Thanks,
ceTe Software Support Team