GIF images not displaying properly

I have been using this software with few issues so far, I can generate pdfs without a problem but whenever i try to add GIF images they either do not display or they just look solid black. I have tried to use many different gifs and none of them are working. I even made a simple one in photoshop to make sure it wasn't just a weird file. PNGs and JPGs work fine but GIFs are not.

here is the code i have been using

fileLocationString = "[location]/logo.gif";
Image logo = new  Image(fileLocationString,0,0);

I have tried using both the string of the file location and using ImageData. I believe i also tried using the byte[] array when i first found this problem but i cannot remember.

we had decided to just not allow gifs but I just want to make sure that there isnt a quick fix for this.

Hello,

GIF images are supported and it should work without any issues. We have not seen any issues using GIF images with our products. Can you please send over the images and code you are using to our Support Team so that they can look into it further?

Thanks,
ceTe Software Support Team.